Front Office Executive

Role Overview

We are looking for a Front Office Executive to handle guest check-in/out, reservation handling, cashiering, guest relations, and upselling hotel services.

Key Responsibilities

• Guest check-in and check-out processing
• Reservation handling and query response
• Cashiering and billing management
• Guest relations and local assistance
• Upselling hotel services, room upgrades, and packages

Requirements & Experience

• 1–3 years of experience in hotel front desk operations
• Excellent communication and teamwork skills
• Willingness to work flexible shifts, weekends, and public holidays
• Positive attitude and professional grooming